CLOSING DATE: 1 July 2020 LOCATION: Emmaus Norfolk & Waveney SALARY: £22,000 per annum TYPE: Full time

Thank you for showing an interest in working for Emmaus Norfolk & Waveney. We are looking for an experienced Charity Retail Manager to join our team.

The Charity Retail Manager will be responsible for the retail activities at our new site in Norwich. This will involve taking the lead in setting up our new shop layout, developing sales and leading and inspiring our residents, volunteers and staff who work in the business. You will be responsible for implementing operational systems and overseeing the smooth running of the shop. The post holder will work with the Director and business team to implement a development plan constantly improving the visual merchandising, stock control, customer journey and pricing guides at this new venue.

If you have great retail business development ability, vast amounts of creativity and flair, great communication skills, experience of training and supporting people from a range of backgrounds and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise at a really exciting time.

Before applying we would urge you to either visit our Ditchingham site or carry out some background research so you can understand the concept of an Emmaus Community.

Terms and Conditions of Employment

  • Salary of £22,000 per annum
  • Working Hours – full time hours are 40 hours per week, a 5-day week over Tuesday to Sunday
  • Flexible Working – Options available, subject to the requirements of individual roles
  • Annual Leave – 25 days per annum, plus 8 bank holidays
  • Pension – Stakeholder pension
  • Training & Development – Individually tailored induction, training and development
  • Employee Assistance – a 24/7 employee assistance scheme is available

About Emmaus Norfolk & Waveney

Our Community opened in 2011. Over the past nine years we have undertaken significant refurbishment of our buildings and recruited a small staff team, creating a thriving Community and business in Ditchingham.

Emmaus Norfolk & Waveney provides a home, work and companionship for 23 previously homeless and socially disadvantaged people – known as companions. We offer the opportunity for them to rebuild their lives through work in our social enterprises and community, in a supportive environment. We aim to create a self-sustaining community through our trading activities and grow the opportunities available for people who would otherwise be homeless.

To Apply

Please download the application pack found below for more information on the role and person specification.

To apply please send your CV in a word file format or.pdf, with a supporting statement on no more than two sides of A4, the equal opportunities and declaration of criminal records forms by email to by close of business on Wednesday 1st July.

Those shortlisted will be invited to an interview to be held on Thursday 16th July.


Application Pack download