Emmaus COVID-19 Update
Due to the current COVID-19 situation, we have made the decision to temporarily close our Home Store, Bistro and drop-off area. We have suspended all collections and deliveries. We are also unable to receive dropped-off donated goods for resale at this time.
Our priority continues to be the wellbeing of our companions, staff, volunteers and local community. We are really grateful for your support during this uncertain time and we will keep you updated.
If you feel able to help us through this period by donating online, it would be very much appreciated.
Stay safe everyone.
If you are looking to donate your unwanted items to a local Bedfordshire charity then Emmaus Village Carlton is happy to accept most quality clothing and household goods. The items are then sold in our Home Store, raising funds to help us continue to change the lives of formerly homeless people in your area. We are also a Charity Car partner – find out how to donate the value of your old car to us
If an item is too large to fit in your car, we offer a free collection from your home or business. Please complete a Donate Goods Form online or call us on 01234 720826 (Tue-Sat 9.30am-4.30pm) to book a collection. Our collection van drives all around the local area, up to a maximum distance of 20 miles. If you are unsure how close you are, please view our location on Google maps.
When a collection is booked you will be asked to describe your items. There are certain items we are unfortunately unable to accept via our collection service, these include:
In addition to this please ensure:
Items being collected will be inspected by our driver and acceptance of items is at the discretion of the driver.
Our donations Drop off area is found on site next to our Home Store and is open Monday to Saturday 9.30am – 4.30pm and Sunday 10am – 4pm. Please avoid dropping off donations at other times as they may be damaged by bad weather if left outside. Thanks for your cooperation.
We rely on your continued support and kind donations to keep us going. We are only able to re-sell quality items in our store, so unfortunately we are unable to accept donations which are of poor quality. Each year we have to spend £47,000 to pay for the disposal of all the poor quality donated items, so we’d really appreciate your help to reduce this bill by taking a look at the criteria below before donating. Please help us by ensuring that your donated items are:
Items we are UNABLE to accept: