As we are slowly coming out of the third national lockdown, we have been reflecting on the past year of the pandemic and how much of an impact our volunteers have had on our frontline service. From March 2020 our volunteers have never hesitated in their decisions to continuously support our outreach service, supporting individuals sleeping rough in what were uncertain and challenging times for us all. From the beginning of the first national lockdown it’s safe to say nobody knew how the next year would look and it was a year that we will never forget. We want to say a huge thank you for the time and efforts of our volunteers who have supported us throughout, as well as some new members that have seen how the pandemic has affected our charity and the wider local community and wanted to offer a helping hand. Our Emmaus UK President, Terry Waite, has also recognised the contribution of our volunteers and has created a video of appreciation for them.