Want to join a successful and dynamic organisation and help homeless people rebuild their lives?
We are looking for a compassionate individual that are also highly motivated, enthusiastic, and organised to take the lead responsibility for the day-to-day operational management of the site, buildings, and social enterprise business activities.
Working alongside companions and reporting to the Chief Community Officer, the successful candidate will be expected to provide and promote a supportive and nurturing environment for companions whilst also successfully delivering strategic priorities to support the community towards becoming financially self- sustainable.
The successful candidate must demonstrate the following:
• Minimum of 3 years retail management experience
• Ability to support, mentor, coach, motivate and lead
• Experience of managing challenging behaviour and conflict resolution
• Online retail experience
• Managing multi-faceted operations/sites
• Excellent customer service
• Professional boundaries
As a member of the Management Team, you will also actively contribute to external communications, policy development, business development and marketing.
If you have the personal qualities, relevant experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.
Terms of employment
• Working Hours: 40 hours per week: Wednesday – Sunday, 8.30am to 5.00pm with flexibility to cover sickness and holidays as required. Weekends are our busiest days, but we are willing to have some flexibility if you cannot work every weekend.
• Annual Leave – 23 days per annum, plus 8 bank holidays pro rata
• Pension – An auto enrolment pension arrangement whereby the employer contributes 5% and employees 3%
• Training & Development – Individually tailored induction, training, and development
• Employee Assistance – a 24/7 employee assistance scheme is available.
Application process
Please download and read the Application Pack below for full details about Emmaus Village Carlton and the role.
To apply please send your CV with a supporting letter (maximum 2-sides of A4) detailing:
1. Why are you applying for this role?
2. What relevant experience and skills do you have?
3. Why are you the best candidate for this position?
to Angela Foll, Chief Community Officer: [email protected] by 9am, Monday 19th April 2021.
Most of our social enterprise activities are currently closed due to government lockdown restrictions, but we are continuing to offer a takeaway and delivery service from our bistro and online sales. In accordance with national guidance, we are planning to reopen our shops and bistro for outdoor eating from Wednesday 14th April. Interviews will be held on Thursday 29th April.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.