Emmaus Dover (“We”) promise to respect and keep safe any personal data you
share with us, either directly or through third parties. We aim to be clear about how
we will use your data and not do anything you wouldn’t reasonably expect from us.
For the purpose of the General Data Protection Regulation and the Data Protection
Act 1998 the data controller is Emmaus Dover of Archcliffe Fort, Archcliffe Road,
Dover Kent CT17 9EL, a registered charity with Charity Number: 1047354.
What information will we collect?
If you support us, for example make a donation, volunteer, register to fundraise, sign
up for an event or offer to donate something to our shop, we will usually collect:
Why do we collect your information?
We need all the categories of information in the list above primarily because it is
necessary for our legitimate interests as a charitable organisation and because it is
necessary in order for us to carry out our legal obligations. We may also ask for your
consent to use your information in other ways. We will use your data to:
How is your personal information collected?
We collect information:
Using our website
We may have to share your data with third parties, including third-party service
We require third parties to respect the security of your data and to treat it in
accordance with the law.
Why might you share my personal information with third parties?
We will share your personal information with third parties where required by law,
where it is necessary to administer the working relationship with you or where we
have another legitimate interest in doing so.
Which third-party service providers process my personal information?
The following third-party service providers process personal information about you
for the following purposes:
How secure is my information with third-party service providers?
All our third-party service providers are required to take appropriate security
measures to protect your personal information in line with our policies. We do not
allow our third-party service providers to use your personal data for their own
purposes. We only permit them to process your personal data for specified purposes
and in accordance with our instructions.
What about other third parties?
We may share your personal information with other third parties, for example in the
context of the possible sale or restructuring of the business. We may also need to
share your personal information with a regulator or to otherwise comply with the law.
We have put in place measures to protect the security of your information. Details of
these measures are available upon request.
Third parties will only process your personal information on our instructions and
where they have agreed to treat the information confidentially and to keep it secure.
We have put in place appropriate security measures to prevent your personal
information from being accidentally lost, used or accessed in an unauthorised way,
altered or disclosed. In addition, we limit access to your personal information to
those employees, agents, contractors and other third parties who have a business
need to know. They will only process your personal information on our instructions
and they are subject to a duty of confidentiality. Details of these measures may be
obtained from the Community Manager at Emmaus Dover.
We have put in place procedures to deal with any suspected data security breach
and will notify you and any applicable regulator of a suspected breach where we are
legally required to do so.
How long do we keep hold of your information?
We will only retain your personal information for as long as necessary to fulfil the
purposes we collected it for, including for the purposes of satisfying any legal,
accounting, or reporting requirements. Details of retention periods for different
aspects of your personal information are available in our data protection policy which
is available from Community Manager at Emmaus Dover. To determine the
appropriate retention period for personal data, we consider the amount, nature, and
sensitivity of the personal data, the potential risk of harm from unauthorised use or
disclosure of your personal data, the purposes for which we process your personal
data and whether we can achieve those purposes through other means, and the
applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can
no longer be associated with you, in which case we may use such information
without further notice to you.
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise
any of the other rights). However, we may charge a reasonable fee if your request
for access is clearly unfounded or excessive. Alternatively, we may refuse to comply
with the request in such circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your
identity and ensure your right to access the information (or to exercise any of your
other rights). This is another appropriate security measure to ensure that personal
information is not disclosed to any person who has no right to receive it.
Keeping our records up to date
Where possible we use publicly available sources to keep your records up to date;
for example, the Post Office’s National Change of Address database and information
provided to us by other organisations as described above.
It is important that the personal information we hold about you is accurate and
current. Please keep us informed if your personal information changes during your
working relationship with us.
If you have any questions please send these to The Community Manager at
Emmaus Dover, Archcliffe Fort, Archcliffe Road, Dover CT17 9EL and for further
information see the Information Commissioner’s guidance.
changes in the way we treat your personal information we will make this clear on the
Emmaus Dover website or by contacting you directly.
If you have any questions, comments or suggestions, please let us know by
contacting us on 01304 204550.