We rely on your continued support and kind donations to keep us going and always do our utmost to sell, recycle or otherwise get an income from everything you give us.

We are happy to accept most household items but there are some exceptions for either legal or practical reasons. This includes soft furnishings without a fire label, safety items, baby equipment or any item that is not in a saleable condition.

Book a furniture collection above or call the Fort shop on 01304 204550. Customers that wish to drop off donations to us must call the Fort shop 01304 204550 to book a timed slot. Timed slots to accept donations are on Fridays only, 10am-3.30pm.

We are no longer able to collect bric-a-brac, small electricals and clothing, but you can arrange to drop off these items on Fridays between 10am-3.30pm by calling the Fort shop on 01304 204550 and selecting option one.

Gift Aid your donation

If you Gift Aid your donated items, they will be worth 25% more to us at no extra cost to you. We’ll be able to claim back from the government 25p for every £1 raised when we sell the goods in our shops. So if you’re a UK taxpayer, please consider completing a Gift Aid form when you give us your items – thank you.