Due to the current COVID-19 situation our Home Store and Bistro are temporarily closed until further notice. We have also suspended all collections and deliveries.
Appointments to drop-off donated items for resale:
Whilst we do not yet have a confirmed date to reopen, we are optimistic retail will be allowed to open from Thursday 3rd December and we are working towards that.
- If you already have a drop-off appointment booked from 24th November onwards then this still stands and you can come in for your pre-booked slot as arranged before lockdown.
- If you had an appointment booked that was cancelled due to the lockdown, please either send us a direct message on Facebook or call us on 01234 720826 and we will prioritise rearranging you ASAP. Some staff and companions are on reduced hours so for the duration of this lockdown, our phones are monitored Tuesday to Sunday 10am – 4pm.
- If you’d like to book a new drop-off appointment please watch this space – we’ll let you know when we have cleared the backlog and are open to new bookings.
- Just a reminder that once we do reopen, we’ll still be unable to accept dropped-off donated items from customers who have not made an appointment in advance. This is to ensure we’re able to ensure social distancing and continue to store your donated items safely for 72 hours, before we sort them ready for stocking.
Our priority continues to be the wellbeing of our companions, staff, volunteers and local community. We’re really grateful for your support during this uncertain time and we will keep you updated.
We know times are tough for everyone at the moment, and we’re all working hard to find a way through this together. If you’d like to help us, please consider donating to our special COVID 19 Appeal.
Stay safe everyone 💚