CLOSING DATE: Ongoing LOCATION: Emmaus Norfolk & Waveney - Norwich TYPE: Volunteer Role

Retail Volunteer – Norwich, Castle Quarter

Main duties:

  • Work alongside companions in our Castle Quarter shop
  • Cash handling
  • Use of a simple EPOS system
  • Offering help to make sure our customers have a great experience
  • Sorting and cleaning donated stock
  • Stock rotation
  • Merchandising shop floor and window
  • General cleaning

Skills required:

  • A can-do personality to engage with customers and the ability to demonstrate true service skills
  • Eager to support and contribute to the wider team (companions, staff and volunteers)
  • The ability to encourage and empower companions
  • Great communication skills
  • Work with energy, pace and passion
  • Good organisation and prioritisation skills
  • Previous retail experience or hospitality experience is always helpful, but not essential.

Time commitment:

We are looking for a volunteer that will commit to at least 1 day per week. We can be flexible in terms of what day(s)/hours. Availability would need to be during opening times (Tuesday  – Saturday 10am – 5pm).

Training, support, and benefits:

  • As an Emmaus Norfolk & Waveney volunteer, you will have access to our online volunteer training when you start, including health & safety and safeguarding
  • A member of staff will support you throughout your time as a volunteer
  • We offer an opportunity to develop your skills and experience and improve your CV
  • We will pay for volunteer travel expenses
  • Help to build your confidence
  • We will provide training, including Health & Safety
  • Be part of a vibrant Community
  • You will receive 20% off all items sold in our shop (Not including Brandbank items)
  • A t-shirt and hoodie will be provided as uniform

 To apply and for more information, pop into our shop in Castle Quarter, Norwich, or email [email protected]