The Development Worker will be responsible for the provision of support to Companions (residents), who require help both emotionally and practically, so they can live and work in the Community, develop life skills and realise their full potential to move on when/if they are ready.
Successful applicants will be part of a Support team (within a wider staff team) led by the Community Development Manager and will have key responsibilities within that team. This post relates significantly to Companion training and development, both within the Community and in preparation for moving on to live independently.
So, if you have good communication skills, the ability to handle stressful situations, experience of training and supporting people with complex needs and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team of 12 who are passionate about what they do.
This is a residential role that entails some on call duties and requires the post holder to live on site in a lovely studio flat set in a former Convent with beautiful grounds in the Norfolk countryside. The live in package includes all bills and meals cooked on site.
Key Accountabilities:
Staff and Volunteer Communication
- To partner with the Business team to ensure the smooth running of the social enterprises and ensure that Companions are placed appropriately in their work to enable development and confidence.
Community Management
- To conduct intake interviews, complete needs and risk assessments and induct new Companions to the community. To ensure the Community occupancy is maximised and the Community runs smoothly
- Maintain Community discipline and apply sanctions when necessary
- To assist in the management of the facilities of the Community building and grounds to ensure they are well maintained, safe, clean and tidy and are in line with health and safety requirements
- To keep up to date logs and records in accordance with our existing systems
Companion Development
- To share a case load of up to 32 Companions, conducting in depth quarterly development support meetings to monitor progress and stimulate action
- To facilitate and encourage in-house and external training and development for Companions in order to support personal and skills development as they take on enhanced responsibilities
- To deliver training workshops in Employability and tenancy sustainment (you will be trained by an external organisation)
- To coordinate and develop the Companion move on journey working with the Community Development Manager and the Director
- To liaise with the providers delivering NVQs to ensure all Companions have access to training and qualifications
- To induct all new Companions, ensuring they complete all H&S training during their first week
- To deliver and develop a programme of additional training as and when agreed such as ICT training or cooking skills.
- To coordinate a calendar and timetable of supportive workshops to be delivered by relevant providers. Examples may be addiction support workshops/groups, self esteem workshops or anger management.
- To support Companions in making and attending appointments (e.g. health, legal, housing, training, benefit-related)
- To ensure when appropriate interventions are put in place regarding Companions needs to improve personal hygiene, substance abuse, sleep deprivation, mental/physical health and general wellbeing
- To maintain accurate and detailed logs in accordance with the existing systems and to assist in refining and improving frameworks as necessary
- To facilitate and co-ordinate with external agencies in relation to Companion health, benefits, support, and personal development, representing Emmaus to partner agencies and developing relations with a wide variety of services with whom a relationship will benefit the Community and Companions
- Work as part of a team ensuring continuous development of Community both as an individual charity, part of the UK Federation and as part of the International Emmaus Movement
- To oversee Companion medications in line with our policy and legal requirements
- To be part of a team developing our first Move on house and outreach framework
Finance
- To work within budgets to enable the Community to be self-sufficient
- To assist with finance for Companions’ allowances and holiday monies, ensure any housing benefits etc. are accurate and recorded
General
- To live on site in the accommodation provided, (on call duties made clear)
- To ensure activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, policies and general duty of care and professional boundaries
- To be flexible and willing to carry out any reasonable duties needed to assist the Community and business operations, including assisting in business operations, holiday/sickness cover and on-call duties, participation in team meetings, attend 1:1’s and appraisals
- To understand and work in accordance with the principles of Emmaus International and uphold its values and ethos.
How to Apply
Please read the attached Job Pack to find out more about the role & Emmaus Norfolk & Waveney.
To apply please send your CV and supporting statement showing how you meet the person specification by 5pm on the 3rd January 2023 with interviews to be held on 11 January 2023, please be prepared for interview times.
Applications to: [email protected]
If you would like to arrange an informal discussion about the role, please email our CEO, Cecile at: [email protected]
