CLOSING DATE: 30 April 2021 LOCATION: Emmaus Norfolk & Waveney SALARY: £36,000 gross per annum TYPE: Full-time

Thank you for showing an interest in working for Emmaus Norfolk & Waveney. We are looking for an experienced Community Support Manager to join our team.

The Community Support Manager will be responsible for overseeing all aspects of companion (resident) support and development as well as all aspects of management of the community. This will include line management of the support team (currently two full time workers) and close liaison with the Site Development Managers and Business Managers.

The post holder will work closely with the Director to further develop a holistic Companion offer to empower and assist our residents in line with the Emmaus model of support. This will include embedding a robust development pathway both in terms of wellbeing and skills building as well as developing new move on avenues.

If you have a management background, working in homelessness, social care, mental health, or residential settings for complex needs and would relish the chance to oversee the management and development of our support service then we would love to hear from you.

You will need to be a great communicator and leader, have exemplary organisational and administrative skills, the ability to work well with people from a range of backgrounds and maintain a positive “can do” attitude. You will need the skills to be able to manage others in a unique and sometimes demanding setting and think on your feet whilst sticking to the protocols that you will embed and uphold.

You need to be empathetic and person centred in your approach but resilient enough to make tough decisions on an almost daily basis.

You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise at a really exciting time.

An Emmaus community is very different to many homelessness support services and quite unlike most of the support settings you may have previously encountered. With this in mind, we would urge you to carry out some in-depth background research, arrange a visit or contact our team for a chat in the first instance to ensure you have a full understanding of the scope of the role and the concept of an Emmaus community.

To apply please send your CV in a word file format or.pdf, with a supporting statement on no more than two sides of A4, the equal opportunities and declaration of criminal records forms by email to by close of business 30/04/ 2021.

Those shortlisted will be invited to a first interview to be held on 07/05 2021.

Application pack, including Job Description and Person Specification