We recently asked customers at our Emporium in Hinckley to share feedback about their shopping experience. We’re delighted with the results!
Highlights from the survey include:
- 100% of customers said they would visit us again
- 100% rated their overall shopping experience positively
- 99% said they would recommend us to family and friends
- 96% praised our team for being polite and helpful
- 90% felt we offered good value for money
Customers also shared positive comments, including:
- “Excellent choice of products & excellent service”
- “Very reasonable prices, staff pleasant – will visit again”
- “Fabulous staff. Great items & prices”
We’re so grateful to everyone who took part and for all the kind words about our team and shop. Your feedback helps us to keep improving and reminds us how important the Emporium is to the local community.
Visit our Emporium to browse our wide range of donated furniture, homeware and clothing:
Emmaus Emporium, Stockwell Head, Hinckley, LE10 1RG
Open Mon-Sat: 9am – 5pm | Closed Sunday