I first got involved with Emmaus Leicestershire & Rutland through my mum, who works here. I used to visit her and decided to get stuck in and help out. That was about a year ago, and I’ve been volunteering ever since.
As well as volunteering, I’m a single parent and studying criminology and forensic psychology at university. Balancing everything can be a challenge, but I make it work because I enjoy it.
A varied role at Emmaus
I help out wherever I’m needed. Some days, I’m in the Emporium charity shop, working on the shop floor, restocking, and sorting donations. Other days, I’m out on the van, helping with collections and deliveries. I love being out and about, as I’m a very active person – I don’t like standing still for too long!
I also help with logistics, answering calls and booking in furniture collections and deliveries. I enjoy the variety of tasks, and working with different people has helped me develop my confidence and problem-solving skills.
The impact of volunteering
For me, volunteering is rewarding. I like giving back, and I enjoy meeting different people – customers, staff, and those supported by Emmaus. Working alongside them has been eye-opening. Some people have perceptions about those who’ve been homeless, but when you actually talk to them, you see how different their experiences are. The people here are welcoming, full of humour, and always up for a laugh.
Encouraging others to get involved
Volunteering gives you life experience – you meet different people, learn how to handle situations, and deal with challenges like difficult customers. It also gives you a taster of something new.
I’d definitely recommend volunteering. You gain skills that help in everyday life, and it’s rewarding to spend your time doing something that makes a difference.