We’re thrilled to share the results of our recent customer survey at our Emmaus Emporium in Hinckley.
Your feedback helps us understand what we’re doing well and where we can improve, and we’re so grateful to everyone who took the time to share their thoughts.
Here are some of the key findings:
- Are we good value for money? 100% of respondents said yes.
- Did you find our staff polite and helpful? 99% of respondents agreed.
- How likely are you to recommend us to family and friends? 100% of respondents said they would.
- How likely are you to visit us again? 100% of respondents said they would.
- How would you rate your overall shopping experience with us? 100% rated it positively.
What our customers are saying
We were delighted by the kind comments left by our customers:
- “Always a delight to visit.”
- “Very friendly and helpful service.”
- “Lovely staff, everything you could wish for.”
- “Absolutely brilliant.”
- “Amazing charity.”
Thank you for your support
Your feedback inspires us to continue improving our charity shop. Every visit to the Emporium supports our work helping people rebuild their lives after homelessness, so your support truly makes a difference.
Visit us at the Emmaus Emporium, Stockwell Head, Hinckley, LE10 1RG. We’re open Monday to Saturday, 9 am – 5 pm, with free parking available.
Thank you for helping us create a vibrant community space. We look forward to welcoming you again soon!