CLOSING DATE: Ongoing LOCATION: Emmaus Hull & East Riding TYPE: Voluntary

Do you want to help people who are experiencing street homelessness? Give your time and skills to Emmaus Hull & East Riding and get involved as an Outreach Volunteer. We are looking for dedicated individuals who can support our Outreach work and assist people who are sleeping rough.

Volunteers contribute alongside our trained Outreach workers and companions to engage and assist people in the East Riding area, providing support and signposting to appropriate agencies. This involves checking the safety and wellbeing of people sleeping rough, acting on information given by third parties, multi-agency working and publicising events.

Main responsibilities

  • Engage with rough sleepers in and around the East Riding area (supporting staff and companions – we do not operate as lone workers)
  • Obtain information and assist people sleeping rough, signposting to appropriate agencies
  • Risk management
  • Support the team by positively promoting the Outreach service.

Skills and experience needed

  • Willingness to engage and build positive relationships
  • Walk long distances when necessary
  • An open-minded and non-judgemental approach
  • Reliability and punctuality
  • Resilience
  • Awareness and ability to maintain confidentiality at all times
  • Experience of working with vulnerable people.

Volunteer expectation

At Emmaus Hull & East Riding we recognise and value the time, dedication, skills and knowledge that our volunteers contribute. During your time volunteering with us we expect you to;

  • Treat others with dignity and respect
  • Uphold the reputation and values of Emmaus Hull & East Riding
  • Maintain appropriate professional boundaries with all staff, volunteers and companions at all times
  • Contribute towards our teamwork ethic.

Time commitment

Our Outreach service operates between 7am and 10pm Mon – Thurs and between 7am and 3pm during the weekend across several shifts (maximum 8 hour shifts). We would ideally like a minimum time commitment of one shift a week, but we are flexible to meet the availability of the individual. We do ask for your reliability and commitment to a shift to ensure no lone working amongst the team.


Locations across the East Riding area

Support and benefits

  • You will receive a full induction and relevant training
  • Direct support from the Volunteer Coordinator throughout your volunteer role
  • The opportunity to get involved with other volunteer roles and fundraising events
  • We will look to provide further training to maximise your skills and experience in this area
  • Reimburse travel expenses.

How to apply

To find out more or apply for this role please complete the Volunteer Application Form or call Nell on 01482 223 722 or email [email protected] for any further information.


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