The first and most important point is that if you or anyone in your household is displaying any symptoms of COVID-19, then please do not donate to us, please don’t visit our stores and please postpone any deliveries from us that you have booked.
We have had to make some changes to the opening times of our 5 stores located across Hertfordshire. Here is a comprehensive list:
St Albans – AL4 0AT –Re-opens 15.6.2020 – Opening hours Monday to Saturday, 9.30am – 5.00pm
Hertford – SG13 7NT – Re-opens 15.6.2020 – Opening hours Monday to Saturday, 9.30am – 5.00pm & Sunday 10.00am – 4.00pm
Harpenden –AL5 4UN – Re-opens 16.06.2020 – Opening hours Tuesday to Saturday, 9.30am – 5.00pm
Boxmoor – HP1 2RE – Re-opens 16.6.2020 – Opening hours Tuesday to Saturday, 9.30am – 5.00pm
Tring – HP23 4AB – Re-opens 16.6.2020 – Opening hours Tuesday to Saturday 9.30am – 5.30pm
To ensure consistent and clear advice is given to every customer, we have centralised our shop’s phone numbers so if you want to contact any of our shops about deliveries or drop offs, please call:
To ensure the continuing safety and well being of everyone we have had to make certain changes to our collection and donation service that may cause some inconvenience to our supporters. We sincerely apologise for this, but we need to follow the government guidance.
Unfortunately, due to the lack of safe and secure quarantine space at our stores we are unable to take over-the-counter donations at any of our shops, for the time being.
With limited storage space and the need to quarantine all items for 72 hours, we are having to limit and control what we can initially safely take. We will be accepting a limited number of items at pre-booked drop-off points at our St Albans and Harpenden stores and we would ask that you contact us on
or alternatively email us at
before you travel.
Please do not leave items outside the shops when we are closed as we will need to dispose of them – which will be expensive and at our cost.
If there is any further information or clarification you require please do not hesitate to contact us on the above no. or email address to discuss it with a member of the Emmaus Hertfordshire Team who will be happy to assist you.
Please continue to bear with us during this time as we truly value and appreciate your support and custom, without it we would be unable to continue supporting our Companions and the Emmaus Hertfordshire Community.