CLOSING DATE: 6 June 2022 LOCATION: Hertfordshire TYPE: Full Time

This is an exciting new role in the Social Enterprise team and will support the optimisation of our business activities – maximising income generation and profitability and contributing to the sustainability of the Community as a whole. Reporting to the Business Development Manager, you will maintain efficient and effective operations across our Social Enterprises, while ensuring a culture of inclusivity, coaching and development for our companions and volunteers.

Our Social Enterprises are not only essential in providing the majority of the funding required to run our community – they also provide meaningful work and training for our Companions. You’ll need to have a positive, can-do attitude and an ability to coach others with compassion and empathy. You’ll be integral to driving our social enterprises forward, with an opportunity to really make this role your own.

The successful candidate will;

  • Ensure that all van, warehousing and House Clearance operations are adequately staffed and provide cover when necessary.
  • Support the implementation of processes for obtaining, sorting and pricing stock, monitoring their continued implementation
  • Support the management of stock, consulting with shop managers to ensure appropriate stock is available for each branch, rotating stock where necessary
  • Ensure all stock is suitable for resale – meeting all statutory responsibilities and store quality standards
  • Support diary management for deliveries and collections, ensuring routes are optimized and jobs completed in a professional and timely manner
  • Manage disposal of unsaleable goods
  • Deliver high levels of customer service across all aspects of the role
  • Ensure all Emmaus vehicle housekeeping is maintained to a high standard
  • Ensure that waste management and recycling systems are adhered to which comply with legislation and meet best practice standards.
  • Organise and carry out regular disposal of unsaleable goods, focusing on diverting as much as possible from landfill
  • Seek out new ways to improve the environmental impact of the organisation, advising the Business Development Manager of opportunities
  • Train, supervise and co-ordinate Companions and Volunteers in their work within the Social Enterprise operation.
  • Develop and foster a team environment based on respect and mutual support to achieve the team goals; lead and teach teamwork by example.
  • Ensure operations comply with the law and are always administered safely and effectively.
  • Ensure Emmaus policies and procedures are strictly adhered to

A full clean driving licence is essential.

To apply, please send your CV and a cover letter to Gemma Beckett [email protected]